Answer Team is fast becoming the North West's favourite choice for business telephone answering services

We are a small but dedicated team of professionals that offer small to medium sized businesses a complete solution to missed calls and missed business. Our business telephone answering services free our clients up and allow them to concentrate on running their businesses while their dedicated Answer Team answer their phone calls in a professional manner, tailored to their requirements.

Call us today to discuss how we can help your business: 0800 066 30 99

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A SPECIALIST TEAM

Our experienced team of dedicated virtual PAs will answer your business calls in a knowledgeable way, that fits with your business strategy. Our team has over 25 years experience within the telecoms industry, and only use the latest proven technology and techniques to ensure your business calls are answered promptly and professionally.

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TRAINING & DEVELOPMENT

Your Answer Team prides itself on offering the very best business telephone answering service in the North West. Each member of your team are fully briefed and trained to answer your calls in exactly the manner you desire. Meaning your business is represented in a competent and knowledgeable way and your customers are given a seamless and professional experience.

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REPORT AND ANALYSIS

Answer Team are proud of what we have achieved and the high level of service we offer our clients. We credit this to the high levels of attention to detail we give to each client, and the ongoing reporting and analysing, which helps us stay ahead of our competitors and ensures our clients are 100% satisfied.


An experienced team with over 25 years experience within the telephone answering service



Irene Mulhearn

Managing Director

With over 25 years experience within the telecomms sector, Irene leads by example, and only excepts the very best from her growing team of telephone operatives.

James Wilkinson

Head of Technology

James has been with the company from the very start and ensures our 24 hour operations run smoothly around the clock.

Jane Smith

Client Services Manager

Jane has been at the heart of Answer Team since we started over 3 years ago. Her knowledge and enthusiasm is essential to our success.

Tania Tissen

Call Operative Manager

Tania ensures all our call operatives are fully trained and only offer the high levels of service our clients have come to expect from Answer Team.



OUR HISTORY

Answer Team was founded in 2012 with the passionate belief that we could help businesses put their customers first. We are immensely proud that many of our founding clients are still with us today, growing with us over the past 3 years.

Today we are still a relatively small business but feel that this helps us understand the small to medium sized businesses we work with daily. From tradespeople, small SMEs and blue chip companies, Answer Team can tailor a business telephone answering service that will help your business thrive. Learn More.



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